Switchbridge is fully committed to protecting the security and privacy of your personal information and we comply with all applicable laws concerning data security and privacy.
What Information We Collect and How We Use That Information
The Wellth App is used to help you manage and track your medical and fitness information and to allow you to share that information with certain third parties, including health plans, insurance carriers, caregivers, healthcare providers, authorized service providers and emergency first responders. Necessarily, information and data that identifies you directly or indirectly is collected and maintained to help serve those purposes. For example, you may complete a Health Risk Assessment (HRA) through the Wellth App or otherwise input or upload (or cause or authorize to be uploaded) certain medical information, fitness information, etc. to the Wellth App. Your responses on the HRA and the information you input (or otherwise cause to be uploaded) to the Wellth App (which may include but not be limited to health plan claims information, family information, records of fitness activities in which you engage, records of medical conditions and treatment, biometric data, preventive health screenings, etc.) are also maintained on the Wellth App if you choose to use the Wellth App to track those activities and records and/or make them available to healthcare providers, first responders, etc.
Information collected can be used by you to track your own progress. Information may also be used by the Wellth App to offer you services or notify you of information and promotions that may be beneficial to you based on information you have provided and/or requested through the Wellth App.
These are the types of information we gather: Contact information, insurance plan information, biometric data, medical conditions, prescription and medications, fitness metrics, allergies, emergency contacts and other related data.
This information will be used by the Wellth App and by Switchbridge to: Provide you with centralized and accessible storage of the Wellth App data in a central application, while also analyzing data and providing information about your health and how you can be more healthy. Many services are on an “opt-in” basis and can be discontinued by you at any time.
How We Protect Your Information
It is our goal to maintain compliance with the highest standards of mobile application privacy so you may safely use the Wellth App for the indicated purposes. We do that by making use of industry standard data and communications encryption technologies, by separating patient and protected healthcare information in transmissions of this data wherever possible via electronic means and by taking all reasonable measures to prevent unauthorized access to any of your information within the control of Switchbridge.
To ensure privacy of your information, never share your mobile device or your username and password for the Wellth App or mobile device with anyone whom you do not want to access your information.
Please contact your healthcare institution, healthcare provider, health plan/insurance carrier, etc. if you have questions about their policies or terms.
The security of your information and data while using the Wellth App is very important to us. We take reasonable measures to protect personally identifiable information and to protect such information from loss, misuse, unauthorized access, and unintended disclosure. All information provided to the Wellth App is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect any account information by placing it on a secure portion of the Wellth App that is only accessible by certain qualified employees of Switchbridge. Unfortunately, however, no data transmission over the Internet or via mobile application is 100% secure. While we strive to protect your information, we cannot guarantee, ensure or warrant the security of such information. If we become aware of a security breach compromising your personal information, we will make all legally required disclosures. In addition, healthcare providers and insurers with whom you connect may use a variety of physical, administrative and technical measures to protect your personal information, although we have no control over such entities.
The Wellth App is not intended for children under the age of 18 and should not be used by children under 18. Under no circumstances should the Wellth App be used by children under 13 years of age, pursuant to the Children’s Online Privacy Protection Act of 1998 (as amended) and we will not knowingly collect personally identifiable information from any person we know to be in this age group.
Contacting the Wellth App